Privacy Policy

EverHale, by Elbo International Pty Ltd (ABN 47 633 344 215), AustraliaLast updated: September 10, 2026The short versionEverHale has no account and no servers of ours. We cannot see your health entries, because there is nowhere for them to go. Your journal lives on your iPhone and in your own private iCloud, and nothing is shared unless you share it.We collect no analytics, show no ads, and sell nothing to anyone.What EverHale stores, and whereEverything you log stays on your device, and syncs to your own private iCloud using Apple's CloudKit private database. That is your Apple account, not ours — we have no access to it, no ability to read it, and no copy of it.What is stored:Your entries: what you said or typed, the symptoms, medicines, measurements and notes in them, and when each thing happened.The transcript of anything you speak, always. The audio itself only if you choose to keep it — you set how long in Settings, and you can delete any recording at any time.Photos you attach to an entry.Recordings of appointments you choose to make, their transcripts, and the summaries you approve.Profiles you create, including consent records for another adult whose journal you keep.Your settings and preferences.We do not have a server. There is no EverHale database, no admin panel, and no employee who can look up your record.How the AI worksEverHale turns what you say into a structured entry using Apple's on-device Foundation Models. That processing happens on your iPhone, and nowhere else. Your words are not sent anywhere to be understood.Apple services you can turn onEach of these is off until you turn it on, and each sends data only to Apple — never to us.Apple Weather. If you turn weather on, EverHale asks iOS for your approximate location — your general area, never your exact position — and uses Apple's WeatherKit to note the day's conditions beside your entries. We never store your location. Only the weather values are saved.Siri. If you use Siri to log something, Siri's own speech recognition applies, under Apple's terms. Logging while your phone is locked is off by default and requires you to switch it on.Calendar and Reminders. From an appointment summary you can add a follow-up to your calendar or set a reminder. EverHale only ever adds the one item you choose, and never reads, changes or deletes anything in your calendar or reminders. A calendar event is created in Apple's own edit screen, so nothing is added until you save it there; the event carries only a general title and the date — nothing from a recording. Apple doesn't offer a create-only permission for Reminders, so the permission looks broader than what EverHale uses.Purchases. Subscriptions are handled entirely by Apple through the App Store. We never see your payment details.Recording an appointmentWith the agreement of the person you're seeing, EverHale can record an appointment and turn it into a summary you review before it becomes part of your journal.The recording stays on your device and in your own iCloud. It is never shared from the app — there is no way to send a recording to anyone, and it appears only inside your own export if you choose to include audio. It is deleted on the schedule you set, or whenever you delete it.Recording laws differ by state and by country. EverHale asks you to confirm that you've asked and they've agreed, and keeps a note that you asked — it cannot tell you whether recording is permitted where you are.What we do not doNo analytics. No advertising SDK. No third-party code that watches you use the app.No third-party crash reporting. If you have chosen in iOS Settings to share diagnostics with app developers, Apple may send us anonymised crash reports — those contain nothing from your journal.No account, no sign-up, no email required to use EverHale.No sale, sharing, or licensing of your data to anyone, for any purpose, ever.No advertising, and no advertiser has ever had access to anything in EverHale.No training of AI models on your data. Your entries are never used to improve any model, ours or anyone else's.Journals kept for another personEverHale lets you keep a journal for a child, or for another adult who has agreed to it.For another adult, EverHale records their consent before anything is logged: what they agreed to, on what date, in their own words, with their signature or a spoken "yes". If they cannot agree themselves, someone can agree on their behalf, and the record says who agreed and their relationship to them. That record is kept unchanged for as long as the profile exists, and is deleted with it.That person can ask you to stop at any time — the profile is then frozen, nothing more is added, and the existing history stays readable. They can also ask you to delete it, which removes everything belonging to that profile from your device and your iCloud. You are offered a copy of their record before it is deleted.For a child's profile, the parent or guardian is the record keeper, and their consent applies.Sharing — only when you chooseThe Visit Brief and the export exist so that you can share your record. Nothing goes anywhere until you send it.Visit Brief — a summary you can show, print or send to your clinician.Export — your complete record as JSON and CSV, available in every subscription state, including after a subscription lapses. Nothing is ever withheld.Once you send something to another person or app, this policy no longer governs what happens to it.Your control over your dataEdit anything, forever. Every entry is editable at any time.Delete anything. Individual entries, individual recordings, or everything.Export everything. Always, in every state, at no extra cost.Delete the app. Removing EverHale removes the app's data from your device. To remove the iCloud copy, use iPhone Settings → your name → iCloud → Manage Storage.You do not need to ask us for any of this, and there is nothing for us to action, because we hold nothing.Our websiteIf you join the waitlist at everhale.app, we keep your email address to send you launch news, and delete it on request. If you email support, we keep that correspondence so we can answer you. Neither is connected to your journal, which we cannot see.ChildrenEverHale is not directed at children as users, and requires a subscription held by an adult. A parent or guardian may keep a journal for a child within their own account. That child's data is treated exactly like any other data in this policy: on the device, in the parent's private iCloud, never sent to us.Your rightsBecause we hold no personal information about you, most data rights — access, correction, deletion, portability — are things you exercise directly in the app rather than by asking us. If you are in Australia, the Privacy Act 1988 and the Australian Privacy Principles apply to us as an Australian company. If you are in the UK, EU, or another region with data protection law, those rights apply too — and in each case the practical answer is the same: your data is in your hands, not ours.If you believe we have handled your information improperly, contact us at [email protected]. In Australia, you may also complain to the Office of the Australian Information Commissioner.Changes to this policyIf this policy changes, the updated version appears here and in the app, with a new date at the top. If a change affects what leaves your device, we will say so plainly rather than burying it.Contact[email protected]Elbo International Pty Ltd
ABN 47 633 344 215
Australia